How to Order

How to Order

Ordering is very simple:-

Step 1 – Create An Account/Sign in
  1. Register yourself on our website through the Create an account page and fill up the registration form. If you are already our member, just sign in.
  2. Do not check out as a guest if you intend to purchase, because you will not be able to see the history of your purchase. You can view your orders anytime on the My Account page.
Step 2 – Place Your Order
  1. Browse our Shop page to see all products, or have a look at our new arrivals.
  2. Click on a product you like. Choose the quantity you want, then click “Add to cart”.
  3. You may continue shopping on our website and repeat the step above.
  4. When you have finished shopping, open your cart to check your items.
Step 3 – Check Out
  1. When you have confirmed your items, click “Proceed to checkout”.
  2. Fill in your billing and shipping details.
  3. Choose your shipping method. Good news: we offer FREE shipping on orders over RM88 (West Malaysia) and over RM168 (Sabah, Sarawak & Labuan) — no promo code needed.
  4. Choose how you would like to pay for your order (see Step 4 below), then click “Place order”. You will see an order confirmation with your Order ID.
Step 4 – Payment We accept two payment methods at checkout: Direct bank transfer (our main payment method)
  1. At checkout, select “Direct bank transfer” and place your order.
  2. Log in to your own bank (online banking or mobile banking app) and transfer the exact order total to our bank account shown at checkout and in your order confirmation email.
  3. Please use your Order ID as the payment reference, so we can match your payment to your order quickly.
  4. Your order will be processed after your payment is confirmed.
Billplz (alternative)
  1. At checkout, select “Billplz” and place your order.
  2. You will be guided to pay through your own online bank or card on Billplz’s secure payment page.
  3. Your payment is confirmed automatically – no need to wait for a manual check.
Step 5 – Order Delivery to you
  1. After your payment is confirmed, we will send your order to you via J&T or PosLaju. We deliver within Malaysia.
  2. A tracking number will be assigned to your order. You can check your order status on our Order Tracking page, and use the carrier tracking link or number provided with your shipment to trace your parcel.
Step 6 – Order Through WhatsApp
  1. WhatsApp us at 013-6913777 and send a picture or the product code of the item you want to order.
  2. We will reply with the payment and delivery details. After your order is shipped, we will send you the tracking number so you can trace your parcel on our Order Tracking page.
  3. WeChat is also available as an alternative – message us on WeChat at 013-6913777.
If you have any difficulty, please do not hesitate to contact us at secretnite96@gmail.com or WhatsApp us. You can also find answers on our FAQs page.